cookieCookies

Cookie Policy

Learn about how CleoSocial uses cookies and similar tracking technologies.

Last updated: June 17, 2026

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.

Cookies can be "persistent" (they remain on your device until they expire or you delete them) or "session" cookies (they are deleted when you close your browser). They can also be "first-party" (set by the website you are visiting) or "third-party" (set by a different domain than the one you are visiting).

2. How We Use Cookies

CleoSocial.app ("CleoSocial," "we," "us," or "our") uses cookies and similar tracking technologies on our website and applications for the following purposes:

2.1 Strictly Necessary Cookies

These cookies are essential for the operation of the Service. They enable core functionality such as security, authentication, and accessibility. Without these cookies, the Service cannot function properly.

CookiePurposeDuration
__clerk_sessionUser authenticationSession
__clerk_db_jwtSecure auth tokenSession
__client_uatClient auth state1 year
csrf_tokenCSRF protectionSession

2.2 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences, display settings, and language choices.

CookiePurposeDuration
theme_preferenceLight/dark mode1 year
content_rating_prefContent filter preference1 year
feed_view_prefPreferred feed view1 year

2.3 Analytics Cookies

These cookies and similar storage help us understand how visitors interact with the Service. We use PostHog for product analytics. Analytics do not run until you consent via our cookie banner (or are automatically disabled if your browser sends a Global Privacy Control signal).

CookiePurposeDuration
ph_*_posthogPostHog - distinguishes users and stores analytics state (only after consent)1 year
cleo_cookie_consent_v1Stores your cookie consent choice so we know whether analytics may run (essential)Persistent (until cleared)

3. Other Tracking Technologies

In addition to cookies, we may use the following technologies:

  • Web Beacons (Pixels): Small transparent images embedded in web pages or emails that allow us to track whether a page or email has been viewed.
  • Local Storage: Browser storage for preferences and cached data for improved performance.
  • Session Storage: Similar to local storage but cleared when the browser tab is closed.
  • IndexedDB: Used by our real-time data layer (Convex) to cache data locally.

4. Third-Party Cookies

Some cookies on our Service are set by third-party services that appear on our pages. We do not control these third-party cookies. The third parties that set cookies on our Service include:

  • Clerk (clerk.com): Authentication and user management
  • Convex (convex.dev): Real-time backend and data synchronization
  • Stripe (stripe.com): Payment processing
  • PostHog (posthog.com): Product analytics (loads only after you consent)
  • CloudFront (amazonaws.com): Content delivery

5. Managing Your Cookie Preferences

You have several options for managing cookies:

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options," "Preferences," or "Privacy" section of your browser. Common options include:

  • Blocking all cookies
  • Blocking only third-party cookies
  • Deleting cookies when you close your browser
  • Receiving a notification before a cookie is set

5.2 Opt-Out Links

  • On this site: Use the “Reject All” button on our cookie banner, or open “Your Privacy Choices” in the footer at any time to change your decision.
  • Global Privacy Control: If your browser or an extension sends a Global Privacy Control (GPC) signal, we automatically treat it as an opt-out of non-essential cookies—no action needed.
  • General Advertising: Visit Digital Advertising Alliance

6. Cookie Consent

When you first visit our website, a consent banner appears before any non-essential cookies (such as analytics) are set. The banner offers an equally prominent “Accept All” and “Reject All” choice. Non-essential cookies do not run unless you select “Accept All.” You can change your decision at any time using the “Your Privacy Choices” link in the footer, which reopens the banner. If your browser sends a Global Privacy Control (GPC) signal, we honor it automatically as an opt-out and will tell you we have done so.

Strictly necessary cookies do not require consent as they are essential for the Service to function. By continuing to use the Service after being informed about our use of cookies, you consent to our use of strictly necessary and functional cookies.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. We will notify you of significant changes by posting the updated policy on the Service and updating the "Last updated" date.

8. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us at:

  • Email: privacy@cleosocial.app
  • Website: https://cleosocial.app